Organization: Cornerstone Advocacy Service | Location: Bloomington, MN
Activity Area: social service; direct service; mental health; human services; counseling; housing | Job Type: Full Time | Salary: 16.34 per hour
Closing Date: 12/31/2019
Cornerstone is a $5M agency with approximately 90 employees. Our organization serves individuals impacted by domestic violence, sexual violence and human trafficking, with office locations in Bloomington, Minneapolis, and Brooklyn Center.
Cornerstone has developed one of the most comprehensive service continuums for victims of violence in Minnesota. Our services are designed to move individuals and families from crisis to safety, stabilization and security. Last year approximately 4,000 individuals accessed Cornerstone programming. In addition, through Cornerstone’s statewide Day One Crisis and Crime Victim Support lines, we provided services to over 20,000 persons via phone, text and chat. We are committed to providing opportunities for others to partner with us in this work and to convey, as a community, zero-tolerance for violence. (www.cornerstonemn.org)
POSITION DESCRIPTION: The Housing Navigator is responsible for assisting victims/survivors in moving from homelessness to housing stability and services within Hennepin County. This position will support victims/survivors who are attempting to flee domestic violence and obtain safe housing through Cornerstone’s Rapid Re-Housing program. Participants must meet low-income eligibility guidelines, qualify under the Coordinated Entry process and homeless when seeking services. This position requires meeting eligible participants, at times, in homes and safe community settings in order to create access to services. A significant part of the role will include developing and working closely with prospective property owners and managers to promote permanent housing opportunities for homeless individuals and families. This will include providing information regarding subsidies, security deposit assistance, support from a single point of contact, and cost savings via low tenant turnover.
EDUCATION and/or EXPERIENCE
A minimum of a Bachelor’s degree in social work or related field. Minimum of 1-2 years of experience providing direct services, preferably assisting homeless individuals navigate the complexities of the social service system to address housing, financial, and other critical needs. Knowledge and experience in working with diverse, marginalized and underrepresented communities, and anti-oppression work.
• Experience providing direct services and advocacy to individuals and families experiencing domestic violence.
• Strong knowledge and understanding of the interconnection between poverty, homelessness and domestic violence.
• Strong understanding and demonstrated experience working in partnership with survivors as they begin to rebuild their lives.
• Strong organizational and time management skills.
• Experience in working with diverse populations and marginalized communities with an understanding of and commitment to anti-oppression work.
• Possess an understanding of the impact of interpersonal violence on a micro and macro level.
• Broad knowledge of resources/systems which interface victims of domestic violence.
• Preferably fluent in bi-lingual skills.
• Ability to work independently and in team settings.
• Understanding of survivor-centered and trauma-informed care practices.
• Excellent written and oral communication skills.
• Knowledge of and aptitude with Microsoft Office, web-based applications, and other related forms of technology.
• Valid driver’s license, insurance and reliable vehicle.
ESSENTIAL DUTIES and RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential responsibilities include but are not limited to the following:
• Develop and maintain relationships with prospective property owners and managers to promote permanent housing opportunities for homeless individuals and families.
• Provide information to property owners and others regarding critical service components, including information on subsidies, security deposit assistance, support from a single point of contact, and cost savings via low tenant turnover.
• Consistently meets all agency assigned outcome goals with respect to number of rental property contacts and number of people served and exited to permanent housing.
• Prepare materials for making presentations to realtors, property managers and property owners or groups that may increase access to available housing for our families.
• Develop workflow processes necessary to efficiently apply services components with families engaged in services.
• Complete necessary data entry and reporting as required.
• Work with the CEES Supervisor, VAP Program Manager and housing advocates’ team to develop, implement and evaluate rapid re-housing services.
Direct Services (50%)
• Provide individual eligibility and needs assessments for Cornerstone (CAS) rapid rehousing and/or other internal services for participants.
• Assist participants with housing identification, Coordinated Entry system, and other assistance, such as rental and financial needs.
• Assist clients in their search for housing, filling out rental applications, interpreting leases and understanding tenant rights and responsibilities.
• Support participants in obtaining rental, credit and criminal background reports including possible remedies in repairing history reports.
• Assist participants in enrolling in other CAS supportive services such as and not limited to Financial Coaching Financial Literacy/Economic Education, Job Search/Employment Planning, Personal Empowerment Training, Individual Development Accounts
• Provide transportation for participants as needed either individually or through public methods of transportation.
• Assist other CAS housing advocates with on-going case management including but not limited to safety planning, life skills and financial coaching.
• Act as liaison with referring agencies and partners including other domestic violence providers, homeless services and county case workers.
• Work closely with other CAS advocates to ensure a streamlined process of internal referrals for participants accessing other program services.
• Completes other duties as assigned.
OTHER ESSENTIAL DUTIES
1. Assure data entry is completed accurately as assigned.
2. Complete accurate statistical reports as assigned.
3. Assist in developing and reporting of program outcomes and strategic action plans.
4. Support the grant writing process, i.e. research, information gathering, etc.
5. Review and authorize timesheet and purchase orders.
6. Contribute to budget development and expense control as assigned.
• Promotes Cornerstone Advocacy Service’s (CAS) mission and philosophy
• Displays high ethical and professional standards.
• Participates in internal CAS committees and represents CAS on external committees as assigned.
• Provides support to and attends CAS events, e.g. conference, volunteer recognition, or fundraisers – as requested Program Supervisor.
• Attends and completes CAS 50+ hour training for new staff and volunteers within 6-months of employment.
• Ability to work flexible hours including possible evenings or weekends to meet survivors needs.
• Educates community members and professionals about the intersections of domestic violence, homelessness and poverty.
• Attends and participate in regular supervision meetings with Program Supervisor.
• Supports CAS marketing initiatives.
• Attends all staff meetings and required trainings.
1. Maintain positive and enthusiastic attitude.
2. Identify and capitalize on strengths in your team and across organization.
3. Maintain communication processes with the Director of Programs to ensure clarity about programming and staffing responsibilities, successes, challenges and concerns.
4. Model and coach employees in peer-to-peer feedback conversations aligned with the agency’s recommended practices.
5. Provide direct and honest communication toward staff across the organization.
6. Maintain personal accountability and that of your employees.
7. Support a continuous learning environment.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity. The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must lift and/or move up to 30 pounds. The employee should always request assistance if any object needs to be lifted and the employee feels that their capabilities are such that the specific item to be lifted is beyond the employee’s abilities. No employee should attempt to lift more than what is comfortable for them. If such a situation should arise the employee should notify their supervisor to find help with lifting any item regardless of weight if the object to be lifted is awkward or difficult to lift in any way.
Language Skills: Excellent written and verbal communication skills. Ability to read, analyze, and interpret common social science literature and journals, financial reports, and funding contracts. Ability to respond to common inquiries or complaints from participants, community partners, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity. The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must lift and/or move up to 30 pounds. The employee should always request assistance if any object needs to be lifted and the employee feels that their capabilities are such that the specific item to be lifted is beyond the employee’s abilities. No employee should attempt to lift more than what is comfortable for them. If such a situation should arise the employee should notify their supervisor to find help with lifting any item regardless of weight if the object to be lifted is awkward or difficult to lift in any way.
Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, familial or marital status, and/or with regard to public assistance or any other characteristic. These statements are not intended to encompass all functions and qualifications of this position; rather, they are intended to provide a general framework of the requirements of the position. Cornerstone is an Equal Opportunity and Affirmative Action Employer.
Cornerstone offers a generous salary and benefits package.
How To Apply:
RESUME without COVER LETTER will not be reviewed for any job opening at Cornerstone Advocacy Service. Please email both cover letter and resume to firstname.lastname@example.org.
No agencies; No walk-ins; No phone calls please