Organization: Cornerstone Advocacy Service | Location: Bloomington, MN
Activity Area: Advocacy | Job Type: Part-Time | Salary: $16.10 - $16.60 Per Hour
(20 hours every other weekend)
The Cornerstone Day One Call Center (CC) 48-Hr Mpls Hotline Advocate is primarily responsible for responding to calls from victims/survivors referred by the Minneapolis Law Enforcement Department after an incident of domestic violence – exclusive of relationships defined under Domestic Abuse Act (518B.01). The position utilizes trauma-informed, survivor-centered, and culturally responsive practices to provide contacts with referrals, information, support, advocacy, and safety planning. The CC 48-Hr Mpls Hotline Advocate works across teams with Cornerstone’s Civil and Criminal Justice Intervention (CCJI) advocates providing services within the City of Minneapolis Police Department. Additionally, all Call Center Hotline Advocate positions are responsible for responding to victim/survivors of domestic violence, sexual violence, human trafficking/sexual exploitation, and/or general crime via phone, text, email or chat messaging through the 24/7 Day One Crisis Line and General Crime Victim Support Line. Limited in-person support, advocacy, information, and referral is provided to walk-in participants. This is an essential position within the Day One Network and utilizes the innovative practices of relationships, process, and technology to provide immediate and low-barrier access to safety and services for victims/survivors.