Community Services Director

JOB TITLE: Community Services Director
REPORTS TO: Executive Director
To Apply: https://cornerstoneadvocacyservices.applytojob.com/apply/HhymbDZ1o4/Community-Services-Director?source=http%3A%2F%2Fwww.mncasa.org%2F

Our Mission:
Cornerstone’s continuum of service helps to create communities where individuals and families are safe and children thrive. We advocate, educate, and lead the way to social change.

Summary of Cornerstone

Cornerstone is a $5.5 million organization that provides comprehensive services for individuals and families in the greater Twin Cities metropolitan area who are experiencing or have experienced domestic violence, sexual violence, human trafficking, or general crime. Our offices are located in Bloomington, Brooklyn Center, and Minneapolis. Learn more at www.cornerstonemn.org.

Diversity and Inclusion:   

We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments, programs, and worksites. BIPOC and LGBTQ+ community are strongly encouraged to apply

POSTION DESCRIPTION:
The Community Services Program Director position will focus specifically on leading and advancing Cornerstone’s housing (emergency and longer term) and economic stability programs that support and empower participants and effectively responds to race/ethnicity and/or other individual differences. They will also lead and support our criminal and civil justice intervention program that focuses on providing advocacy to survivors, as well as leading efforts to identify actions necessary to transform work within those systems. This includes assessing traditional practices, strengthening critical partnerships, engaging, and listening to communities most impacted and strategically identifying pathways forward that dismantle barriers and strengthen our work with survivors.

The ideal candidate for this position is someone who excels at strategic thinking and accepting personal accountability for themselves, as well as their team members. Other critical areas include the ability to work effectively across programs and leading compassionately. The Director will oversee federal, state, and local grants that support both housing and criminal and civil justice intervention services.

In this role, you will work in partnership with our Executive Director and our Executive and Program Leadership Team as a thought leader to help shape the vision of this work within Cornerstone and across the community. We are looking for a solutions-orientated professional who will look critically at existing programs and determine pathways for improvement, expanding their impact and emphasizing innovation.

This position will be responsible for maintaining strong relationships with community partners and service providers, specifically local law enforcement, city prosecutors, court personnel, housing providers, and anti-poverty organizations. This position will focus heavily on the continued development and growth of our community program work, including maintaining best practice or evidenced based strategies.

Education and/or Experience: Minimum of 7 years of program management and supervisory experience with knowledge of victim advocacy, economic justice, and housing advocacy. Bachelor’s degree in Social Work, Criminal Justice, or other relevant helping profession with 7 years’ of on the job experience.

QUALIFICATIONS
• Key skillsets include: knowledge and experience in trauma informed work and familiarity with best practice literature for criminal justice intervention, general crime victims’ rights, economic justice and affordable housing programming.
• Ability to set short and long-term goals directed to formulating innovative and high impact programs.
• Knowledge and aptitude of Microsoft Office.
• Excellent oral and written communication skills and cross-functional problem solving.
• Experience in working with diverse populations and marginalized communities with training in and/or commitment to anti-oppression work.
• Valid driver’s license, maintain automobile insurance and reliable vehicle.
• Ability to travel and work flexible hours including some evenings and weekends.

ESSENTIAL DUTIES and RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential responsibilities include but are not limited to the following:

Program Leadership and Management:
1. Provides leadership and management oversight to critical service components within Cornerstone’s Community Services Program.
2. Works to create and sustain strong internal team environment within all programs and across programs.
3. Oversee the seamless hiring, orientation, training of program staff and interns.
4. Responsible for monitoring and reporting of program effectiveness through development of outcome objectives, evaluation tools, and best practice standards.
5. Participates in a range of external community activities oriented toward promoting trauma informed and best practices in service delivery to families impacted by DV, SV, HT, and GC.
6. Assists with the development of strategic partnerships and promotion of programmatic, as well as organizational goals and priorities.
7. Maintain familiarity with evidenced-based/best practice service delivery models for criminal/civil intervention, economic empowerment and housing advocacy.
8. Assists in the preparation of the organization’s annual budget and ongoing budget management of revenue allocation and cost controls.
9. Provides shared leadership and support to overall organizational strategic plan and actions necessary to move plan forward.
10. Monitors oversight of employee performance management and productivity. Works with Human Resources on employee related concerns.
11. Other responsibilities as deemed necessary by the Executive Director.

Organizational Expectations
1. Promotes Cornerstone Advocacy Service’s (CAS) mission, philosophy and values.
2. Ensures a safe, clean, welcoming, and accessible environments at all office locations.
3. Displays high ethical and professional standards.
4. Works collaboratively with other staff across Cornerstone’s internal programs.
5. Participates in CAS Executive Team and Program Leadership Team.
6. Provides support to and attend CAS events, as requested by Executive Director.
7. Models leadership and commitments to continuing growth in Diversity, Equity, and Inclusion strategic actions with a personal commitment to continued growth.
8. Encourages continuous growth and development of staff.
9. Participates in development and implementation of agency workplan.
10. Remains informed about trends relevant to the populations Cornerstone serves.
11. Works pro-actively, and positively, with all other Executive Team members – helping to create an environment of mutual respect and maintenance of a high performing team.

Leadership Expectations
1. Maintain positive and enthusiastic attitude.
2. Identify and capitalize on strengths in your team and across organization.
3. Maintain communication processes with supervisor to ensure clarity about programming and staffing responsibilities, successes, challenges, and concerns.
4. Model and coach employees in peer-to-peer feedback conversations aligned with the agency’s recommended practices.
5. Attend and participate in Program Leadership meetings and trainings.
6. Provide direct and honest communication with staff across the organization.
7. Maintain personal accountability and that of your employees.
8. Support a continuous learning environment.

OTHER:

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity. The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must lift and/or move up to 30 pounds. The employee should always request assistance if any object needs to be lifted and the employee feels that their capabilities are such that the specific item to be lifted is beyond the employee’s abilities. No employee should attempt to lift more than what is comfortable for them. If such a situation should arise the employee should notify their supervisor to find help with lifting any item regardless of weight if the object to be lifted is awkward or difficult to lift in any way.

Language Skills: Excellent written and verbal communication skills. Ability to read, analyze, and interpret common social science literature and journals, financial reports, and funding contracts. Ability to respond to common inquiries or complaints from clients, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.